Thompson Greenspon is pleased to announce that we have won the Best of Accounting® Award for providing superior service to our clients. ClearlyRated’s Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2022 Best of Accounting winners are 60% more likely to be satisfied than those who work with non-winning firms.
Thompson Greenspon received satisfaction scores of 9 or 10 out of 10 from 85.6% of our clients, significantly higher than the industry’s average of 50% in 2022. In addition, the firm received a Net Promoter® Score of 82.2%, more than double the industry’s average of 39% in 2022.
Chip Helme, Managing Principal of Thompson Greenspon, says “It is an honor to win the Best of Accounting® Award once again this year. Our firm is always aiming to exceed client service expectations and we are proud to state that our Net Promoter® Score for 2022 was our highest yet.”
“Winners of the 2022 Best of Accounting® Award for client satisfaction have demonstrated their commitment to delivering exceptional client service, even as COVID-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Accounting® winners alongside feedback from their actual clients on ClearlyRated.com!”
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
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